ME-504 (B) RGPV B.Tech
TQM and SQC (TS)
Previous year papers and the official syllabus are free to read, no account needed.
Previous Year Papers
1 paper, latest Dec 2024
Syllabus, notes and important questions for ME-504 (B)
Syllabus units
Topics as the official RGPV syllabus lists them.
Unit 1 Evolution 10 topics
- Evolution of total quality management and historical perspective
- Teamwork and TQM with ISO 9000
- Information technology and Business Process Re-engineering (BPR)
- Total Productive Maintenance (TPM) and quality awards
- Aids and barriers to quality management
- Creating vision and initiating transformation
- Establishing programs for education and self‑coordination
- Policy setting and review, flowchart of policy management and its relation with daily management
- Improvements and measurement of key indicators
- Quality management leadership and cross‑functional team coordination
Unit 2 Process 8 topics
- Definition of process, variation and feedback
- Funnel–marble experiment, rules of adjustment and its effects
- Quality definition, goalpost and Kaizen view
- Quality of design, conformance and performance
- Taguchi loss function and cost of quality
- Chain action of improving quality to productivity, motivation and low cost
- Deming’s theory of management, fourteen points and variance reduction
- Attributes enumerative and variables analytic studies
Unit 3 SQC‑Control charts 12 topics
- Basic discrete and continuous distributions
- Measures of central tendency, variability and shape
- Sampling, sample size and central limit theorem
- Control chart structure, process plotting and stability
- Study of out‑of‑control evidence, defect detection and prevention
- Use of control charts in evaluating past, present and future trends
- Attribute control charts: count and classification charts
- Construction and interpretation of p, np, c and u charts
- PDSA cycle (plan, do, study, act)
- R charts and s charts
- Individual and moving‑range chart
- Trial control limits and out‑of‑control points
Unit 4 Process diagnostics 6 topics
- Between‑group and within‑group variations
- Periodic and persistent disturbances
- Control chart patterns: natural, level‑shift, cycle, wild, multi‑universe, relationship and other out‑of‑control patterns
- Diagnosing a process using brainstorming
- Cause‑effect (Ishikawa) diagrams, interrelationship, systematic and matrix diagrams
- Change concepts and waste elimination
Unit 5 Process improvement 7 topics
- Performance and technical specifications
- Attribute‑process and variable‑process capability studies
- Unstable and stable process capability studies with examples
- Attribute and variable improvement studies
- Inspection: acceptance sampling (AS) – lot formation, single, double and multiple/sequential sampling plans
- Operating characteristic (OC) curve, producer and consumer risk
- Theoretical validation of AS and kp rule for stable and chaotic processes