ME-504 (B) TQM and SQC Notes
5 notes for TQM and SQC, unit by unit.
Notes for ME-504 (B)
- Unit 1 · Short notes Evolution Evolution of total quality management and historical perspective · Teamwork and TQM with ISO 9000 · Information technology and Business Process Re-engineering (BPR) · Total Productive Maintenance (TPM) and quality awards · Aids and barriers to quality management · Creating vision and initiating transformation
- Unit 2 · Short notes Process Definition of process, variation and feedback · Funnel–marble experiment, rules of adjustment and its effects · Quality definition, goalpost and Kaizen view · Quality of design, conformance and performance · Taguchi loss function and cost of quality · Chain action of improving quality to productivity, motivation and low cost
- Unit 3 · Short notes SQC‑Control charts Basic discrete and continuous distributions · Measures of central tendency, variability and shape · Sampling, sample size and central limit theorem · Control chart structure, process plotting and stability · Study of out‑of‑control evidence, defect detection and prevention · Use of control charts in evaluating past, present and future trends
- Unit 4 · Short notes Process diagnostics Between‑group and within‑group variations · Periodic and persistent disturbances · Control chart patterns: natural, level‑shift, cycle, wild, multi‑universe, relationship and other out‑of‑control patterns · Diagnosing a process using brainstorming · Cause‑effect (Ishikawa) diagrams, interrelationship, systematic and matrix diagrams · Change concepts and waste elimination
- Unit 5 · Short notes Process improvement Performance and technical specifications · Attribute‑process and variable‑process capability studies · Unstable and stable process capability studies with examples · Attribute and variable improvement studies · Inspection: acceptance sampling (AS) – lot formation, single, double and multiple/sequential sampling plans · Operating characteristic (OC) curve, producer and consumer risk
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