Technical Communication (TC)
CY-301-
Unit 1Technical Communication Skills
Understanding the process and scope of communication · Relevance and importance of communication in a globalized world · Forms of communication · Role of unity, brevity and clarity in various forms of communication
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Unit 2Types of Communication and Soft Skills
Verbal communication · Non‑verbal communication (NVC) and its classification · Barriers to communication · Communicating globally · Culture and communication · Interpersonal communication · Listening skills · Persuasion techniques · Negotiation skills · Communicating bad news/messages · Communication in a global world
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Unit 3Writing Skills and Speaking Skills
Traits of technical writing · Principles of business writing · Writing style · Writing memos, letters, and reports · Types, characteristics, format, and structure of technical reports · Writing research papers · Audience awareness in speaking · Voice, vocabulary and paralanguage · Group discussion techniques · Combating nervousness in speaking · Speaking to small and large audiences · Mock presentations
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Unit 4Job Interviews, Group Discussion and Professional Presentations
Preparing for job interviews · Self‑assessment for interviews · Drafting an effective résumé · Dress, decorum and delivery techniques · Techniques for handling interviews · Use of non‑verbal cues during interviews · Handling turbulence during interviews · Objectives of group discussion · Methods and focus of group discussion · Content, style and argumentation skills in group discussion · Professional presentations: audience awareness, body language, delivery and content
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Unit 5Grammar & Linguistic Ability
Basics of grammar · Common errors in writing and speaking · Advanced grammar concepts · Vocabulary development · Pronunciation etiquette · Syllables, vowel sounds, consonant sounds · Tone: rising and falling · Flow in speaking · Speaking with purpose · Speech and personality · Professional personality attributes