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CY-301 · Technical Communication/Official Syllabus

Technical Communication (CY-301) - Official Syllabus

1
Unit 1

Technical Communication Skills

  • Understanding the process and scope of Communication
  • Relevance & Importance of Communication in a Globalized world
  • Forms of Communication
  • Role of Unity, Brevity and Clarity in various forms of communication
2
Unit 2

Types of Communication

  • Verbal Communication
  • Non-verbal Communication
  • Classification of NVC
  • Barriers to Communication
  • Communicating Globally
  • Culture and Communication
  • Interpersonal Communication
  • Listening
  • Persuasion
  • Negotiation
  • Communicating bad news/messages
  • Communicating in a global world
3
Unit 3

Writing Skills and Speaking Skills

  • Traits of Technical Writing
  • Principles of Business Writing
  • Style of Writing
  • Writing Memos
  • Letters
  • Reports
  • Types of technical reports
  • Characteristics, format and structure of technical reports
  • Writing Research Papers
  • Audience-awareness
  • Voice, Vocabulary and Paralanguage
  • Group Discussion
  • Combating Nervousness
  • Speaking to one and to one thousand
  • Mock Presentations
4
Unit 4

Job Interviews, Group Discussion and Professional Presentations

  • Preparing for interviews
  • Assessing yourself
  • Drafting Effective Resume
  • Dress, decorum and Delivery techniques
  • Techniques of handling interviews
  • Use of Non-verbals during Interviews
  • Handling turbulence during interviews
  • Objective, Method, Focus of Group Discussion
  • Content, Style and Argumentation skills
  • Individual Presentations (Audience Awareness, Body Language, Delivery and Content of Presentation)
5
Unit 5

Grammar & Linguistic ability

  • Basics of grammar
  • Common error in writing and speaking
  • Study of advanced grammar
  • Vocabulary
  • Pronunciation Etiquette
  • Syllables
  • Vowel sounds
  • Consonant sounds
  • Tone: Rising tone
  • Falling Tone
  • Flow in Speaking
  • Speaking with a purpose
  • Speech & personality
  • Professional Personality Attributes

Reference Books

  • Technical Writing: Process and Product — Sharon Gerson, Steven Gerson — Longman — 8th Edition
  • Lesikar's Business Communication Connecting in a Digital world — Kathryn Rentz, Marie E. Flatley, Paula Lentz — McGraw-Hill, Irwin
  • The Definitive Book of Body Language — Allan Pease, Barbara Pease — Bantam
  • The Pronunciation of English — Daniel Jones — Universal Book Stall
  • Communication Skills for Engineers and Scientists — Sangeeta Sharma, Binod Mishra — PHI Learning
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