UNIT 5: WORK STUDY, METHOD STUDY, WORK MEASUREMENT & ERGONOMICS
A. FOUNDATIONS OF WORK STUDY & METHOD STUDY
Work Study: Definition, Scope & Relevance
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Definition: A systematic examination of activities to improve efficiency and effectiveness. It comprises Method Study (improving the method) and Work Measurement (establishing time standards).
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Objectives:
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Improve processes and methods.
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Establish standard times for tasks.
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Reduce waste and unnecessary costs.
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Enhance productivity and working conditions.
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Relevance in Modern Industry:
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Foundation for lean manufacturing and process optimization.
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Essential for capacity planning, costing, and incentive schemes.
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Drives continuous improvement (Kaizen).
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[!TIP] Exam Focus: Distinguish clearly between Method Study (the "what and how" of a task) and Work Measurement (the "how long").
Method Study: Definition & Procedure
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Definition: The systematic recording, analysis, and critical examination of existing and proposed ways of doing work to develop and apply more effective methods.
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Step-by-Step Procedure (Select, Record, Examine, Develop, Install, Maintain):
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Select: Choose the process/task to study (high volume, problem area).
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Record: Document the current method using appropriate charts/diagrams.
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Examine: Question every detail of the recorded method (5W1H: What, Why, Where, When, Who, How).
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Develop: Devise a new, improved method.
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Install: Implement the new method (train personnel, change layouts).
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Maintain: Ensure the new method is followed and periodically reviewed.
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[!IMPORTANT] Standardisation of motion before time study is critical. A standard method must be established first; otherwise, time study data is meaningless and inconsistent.
B. RECORDING TECHNIQUES FOR METHOD STUDY
Process Charts: Symbols & Types
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Standard Symbols (ASME/ISO):
| Symbol | Name | Meaning | | :--- | :--- | :--- | | ○ | Operation | A change in shape, size, or other physical characteristics. | | □ | Inspection | Checking for quality/quantity. | | → | Move | Transporting an object from one place to another. | | D | Delay | Temporary hold-up (e.g., waiting). | | ▽ | Storage | Controlled storage (e.g., warehouse). | | □+→ | Combined | Operation + Move (often used). |
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Operation Process Chart vs. Flow Process Chart:
| Feature | Operation Process Chart | Flow Process Chart | | :--- | :--- | :--- | | Focus | Material (product/component) | Worker/Operator | | Records | Steps in manufacturing a single item. | Activities of one or more workers on a job. | | Utility | Planning material flow, process planning. | Studying operator motion, identifying delays. | | Primary Symbol | Operation (○) | All symbols used frequently. |
Two-Handed Process Chart & Activity Chart
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Two-Handed Process Chart:
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Records the simultaneous activities of both hands of an operator.
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Uses therblig symbols (basic motions like Reach, Grasp, Move, Assemble, etc.).
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Utility: Micromotion study, identifying ineffective motions, balancing work between hands.
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Activity Chart:
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Records the activity of an operator and the machine(s) they tend over time.
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Uses a time scale on the horizontal axis.
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Utility: Identifying machine idle time, operator idle time, and opportunities for multi-machine tending.
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Key Difference: Two-Handed focuses on hand motions (micro), Activity Chart focuses on operator-machine interaction over time (macro).
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SIMO Chart & Travel Chart
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SIMO (Simultaneous Motion) Chart:
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An extension of the two-handed chart for multiple limbs (hands, feet, eyes, body).
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Records therbligs for each limb vertically against a common time scale.
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Purpose: To achieve simultaneous, balanced motions and eliminate idle time for any body part.
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Travel Chart (From-To Chart):
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A matrix showing the frequency of material or personnel movement between various departments/places.
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Rows = origin, Columns = destination.
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Purpose: Analyze material handling costs, optimize facility layout (minimize travel distance).
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Other Recording Techniques
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String Diagram:
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A scaled plan of the workplace with a string/thread traced along the actual path of movement.
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Utility: Quantify and compare travel distances for different layouts or methods.
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Memo Motion Study:
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Using a normal-speed motion picture camera (e.g., 16-64 fps) to study long-duration activities (e.g., a day's work).
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Utility: Study overall work patterns, delays, and methods over an extended period economically.
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Micro Motion Study:
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Using a high-speed camera (e.g., 1000+ fps) to study very short-duration hand/body motions.
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Utility: Fundamental for developing Predetermined Motion Time Systems (PMTS) like MTM.
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C. PRINCIPLES OF MOTION ECONOMY & MOTION STUDY
Principles of Motion Economy
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Classification & Application:
| Category | Key Principles | Application Example | | :--- | :--- | :--- | | Use of Body | 1. Use lowest possible exertion.<br>2. Use symmetrical motions.<br>3. Use continuous curved motions.<br>4. Use momentum. | Avoid heavy lifting; use both hands; design curved handle grips. | | Arrangement of Workplace | 1. Fixed location for tools/materials.<br>2. Arrange in sequence of use.<br>3. Locate for minimum movement.<br>4. Provide optimal height. | Shadow boards; gravity feed bins; adjustable workbench. | | Design of Tools & Equipment | 1. Combine tools.<br>2. Use jigs/fixtures.<br>3. Distribute loads according to body strength. | Multifunction tool; pneumatic screwdriver for downward force. |
Motion Study: Fundamentals
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Definition: Analysis of the human element in a job to find the most efficient pattern of movements.
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Therbligs:
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Definition: Basic, indivisible motions (18 original by Gilbreth). E.g., Search, Reach, Grasp, Move, Assemble, Use, Disassemble, Release, Position, Inspect, Pre-position, Rest, Delay, Plan, Unavoidable Delay, etc.
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Use: To record, analyze, and improve micro-motions by eliminating, combining, or simplifying them.
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Memo Production Study:
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A form of memo motion study applied to a group of workers or an entire production line.
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Use: To study overall production flow, bottlenecks, and group coordination over a full shift or day.
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D. WORK MEASUREMENT & TIME STUDY
Objectives & Techniques of Work Measurement
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Objectives:
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Establish standard times for tasks (planning, costing, scheduling).
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Compare worker performance.
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Set realistic production targets.
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Balance workloads.
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Techniques:
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Time Study (Stopwatch study).
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Work Sampling (Statistical sampling of activities).
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Standard Data (Using pre-determined times for similar elements).
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Predetermined Motion Time Systems (PMTS) (e.g., MTM, MODAPTS).
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Time Study: Procedure & Equipment
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Procedure:
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Select and define the job.
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Ensure standard method is used.
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Record observed times for multiple cycles.
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Rate the operator's performance relative to standard.
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Compute Normal Time.
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Add Allowances to get Standard Time.
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Document and review.
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Equipment: Stopwatch (mechanical/digital), electronic timer, video recorder, process chart.
Rating & Allowances
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Rating:
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Definition: The process of observing and assessing an operator's relative speed and effectiveness compared to a standard performer.
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Purpose: To convert observed time to normal time for a standard performer.
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Methods: Speed rating, pace rating, Westinghouse system (factor rating for skill, effort, conditions, consistency).
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Allowances:
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Definition: Extra time added to Normal Time to account for non-productive but legitimate needs of the worker.
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Types:
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Personal Allowance: Rest, hydration, personal needs (~5-10%).
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Fatigue Allowance: Physiological/psychological tiredness (varies with work intensity).
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Delay Allowance: Unavoidable delays (machine breakdown, material shortage).
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Special Allowance: Training, contingencies, policy allowances.
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Normal Time vs. Standard Time:
$$ \text{Normal Time} = \text{Observed Time} \times \text{Rating Factor} $$
$$ \text{Standard Time} = \text{Normal Time} \times (1 + \text{Total Allowance Fraction}) \boxed{} $$
Calculations & Standard Data
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Work Sampling Calculation (Standard Time):
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Step 1: Calculate Performance Rating (PR) factor from study: $$\displaystyle PR = \frac{\text{Rating \%}}{100} $$
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Step 2: Find Fraction of Time Working (P): $$\displaystyle P = \frac{\text{Number of "Working" observations}}{\text{Total observations}} $$
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Step 3: Compute Normal Time per unit: $$\displaystyle NT = \frac{\text{Total Observation Time} \times P}{N \times PR} $$ where N = number of units produced.
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Step 4: Add Allowance (A): $$\displaystyle ST = NT \times (1 + A) $$
\boxed{\text{Standard Time (ST)} = \frac{(\text{Total Obs. Time} \times P)}{(N \times PR)} \times (1 + A)}
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Standard Data:
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Definition: Pre-established times for standardized elements (e.g., "tighten nut," "drill hole 10mm") derived from extensive time studies.
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Advantages: Speeds up new time studies, ensures consistency, reduces cost of measurement.
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PMTS (e.g., MTM):
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Advantages: Objective, independent of operator pace, useful for new designs, facilitates method comparison.
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MTM (Method Time Measurement): Breaks down manual motions into basic MTM elements (Reach, Move, Turn, Apply, Release, etc.) with pre-determined times (in TMU - Time Measurement Units, 1 TMU = 0.00001 min).
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Work Factor:
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Definition: A multiplicative factor applied to a basic time to account for difficult working conditions (e.g., poor lighting, awkward posture, cramped space).
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Classification: Based on the nature of the difficulty (visual, auditory, physical, mental).
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E. WAGE INCENTIVE PLANS
Objectives & Types
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Objectives: Increase productivity, reward efficiency, improve morale, reduce labor cost per unit.
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Classification:
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Output-Based: Earnings vary directly with output (piece rate).
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Input-Based: Earnings vary with time saved (premium bonus plans).
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Specific Plans
| Plan | Key Formula | Key Feature |
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| Halsey Plan | $$\displaystyle Earnings = H \times T + \frac{S}{100} \times (T - H) $$ | 50% bonus on time saved. Simple, but worker gets only half the gain. |
| Where: H=Hourly rate, T=Time allowed, S=Time saved | ||
| Rowan Plan | $$\displaystyle Earnings = H \times \frac{(T \times S)}{T} $$ | Bonus = % of time saved on total earnings. Incentive decreases as more time is saved. |
| (Equivalent to: $$\displaystyle H \times T \times (1 + \frac{S}{T}) $$) | ||
| Barth Plan | $$\displaystyle Earnings = H \times \frac{T}{\sqrt{H \times T}} $$ | Bonus based on increased speed (square root relationship). Favors low-output workers. |
| Merrick's Multiple Piece Rate | Different piece rates for different output slabs (e.g., 1-100 units: low rate; >100: higher rate). | Rewards higher output with progressively higher rates. |
| Gantt's Task and Bonus | Up to standard: day rate. Above standard: high piece rate (usually 125-150% of normal rate). | Clear "task" (standard) with significant bonus for exceeding it. |
F. ERGONOMICS (HUMAN FACTORS ENGINEERING)
Definition & Objectives
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Definition: The scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data, and methods to design to optimize human well-being and overall system performance.
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Objectives:
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Enhance human efficiency, safety, and comfort.
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Reduce fatigue, error, and injury.
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Adapt the system (job, product, environment) to the human.
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Anthropometry
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Definition: The science of measurements of the human body (dimensions, mass, composition).
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Importance: Provides the fundamental data for designing workplaces, tools, equipment, and vehicles to fit the user population.
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Types of Measurements:
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Static: Body dimensions in a stationary posture (e.g., stature, sitting height, arm span).
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Dynamic: Body dimensions in motion or in a specific posture (e.g., reach envelope, grip span).
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Factors Affecting Data: Age, sex, ethnicity, nutrition, socioeconomic status, regional variations.
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Application: Design of chair height, tool handle diameter, control panel reach, vehicle cockpit, doorway height.
Human Information Processing & Sensory Inputs
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Model of Human Information Processing:
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Stimulus → Sensory Register → Perception/Processing → Decision → Response → Motor Output.
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Includes feedback loops and is affected by attention, memory, and experience.
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DiagramSEARCH: "human information processing model diagram"
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How Humans Receive Sensory Information: Through sensory receptors (eyes, ears, skin, nose, tongue) which transduce physical stimuli into neural signals.
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Coding and Selection of Sensory Inputs:
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Coding: Transforming sensory input into a meaningful form (e.g., shape, color, sound pitch).
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Selection (Attention): The brain cannot process all stimuli. Salience (intensity, novelty, relevance) determines what is selected for conscious processing.
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Displays & Controls
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Visual Displays:
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Types: Analog (gauge, dial), Digital (numeric), Alphanumeric (text), Graphic (charts, maps).
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Design Guidelines for Effectiveness:
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Size & Brightness: Adequate for viewing distance/lighting.
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Coding: Use color, shape, position for quick identification (e.g., red=danger).
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Location: In primary field of view, grouped by function.
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Simplification: Present only essential information.
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Tactual Displays:
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Characteristics: Use touch/pressure. Can be active (operator feels) or passive (vibration alert).
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Applications: Braille displays, vibration alerts in phones/tools, shape-coded controls for blind operation.
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Man-Machine Systems
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Definition: A system where a human operator is in direct physical or informational contact with a machine to achieve a goal (e.g., driving, CNC machining, process control).
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Types:
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Skeletal: Human provides only power (e.g., pedal-powered lathe).
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Manual: Human provides power, control, and monitoring (e.g., hand tools).
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Automatic: Machine does the work; human monitors and intervenes (e.g., automated assembly line).
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Informational: Human makes decisions based on information from machine (e.g., air traffic control).
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Relative Capabilities:
| Human Strengths | Machine Strengths | | :--- | :--- | | Pattern recognition, subjective judgment, flexibility, adaptability, handling unexpected situations. | Speed, precision, strength, consistency, repetitive operations, working in hostile environments. | | Design Implication: Assign tasks based on these strengths. Human should monitor, decide, and handle exceptions; machine should execute, measure, and repeat.
Work & Task Design for Ergonomics
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Work Environment Design Factors:
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Lighting: Adequate illuminance, glare control, contrast.
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Noise: Reduce at source, use hearing protection, auditory alarm design.
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Temperature & Humidity: Maintain thermal comfort zone.
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Vibration: Isolate vibrating tools/machines.
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Task and Work Organisation Design Principles:
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Work-Rest Schedules: Balance to prevent fatigue.
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Job Rotation: Vary tasks to reduce monotony and static muscle load.
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Task Allocation: Match task demands to worker capabilities.
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Participatory Design: Involve workers in designing their tasks.
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Human Factors in Work Study: Ergonomics provides the human-centric criteria for evaluating and improving methods identified by work study. It ensures that "efficient" methods are also safe, comfortable, and sustainable for the human operator.
[!TIP] Exam Integration: Questions often link Ergonomics to Method Study/Motion Study. E.g., "How do principles of motion economy relate to ergonomics?" (Answer: Both aim to reduce fatigue and improve efficiency through better motion/work design).