Technical Communication (TC)
AD-301-
Unit 1Technical Communication Skills
Understanding the process and scope of communication · Relevance and importance of communication in a globalized world · Forms of communication · Role of unity, brevity and clarity in various forms of communication
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Unit 2Types of Communication and Soft Skills
Verbal and non‑verbal communication · Classification of non‑verbal communication (NVC) · Barriers to communication · Communicating globally · Culture and communication · Interpersonal communication · Listening · Persuasion · Negotiation · Communicating bad news and messages · Communicating in a global world
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Unit 3Writing Skills and Speaking Skills
Traits of technical writing · Principles of business writing · Style of writing · Writing memos, letters, reports · Types, characteristics, format and structure of technical reports · Writing research papers · Audience awareness in speaking · Voice, vocabulary and paralanguage · Group discussion techniques · Combating nervousness · Speaking to one and to one thousand listeners · Mock presentations
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Unit 4Job Interviews, Group Discussion and Professional Presentations
Preparing for interviews · Self‑assessment · Drafting effective resumes · Dress, decorum and delivery techniques · Techniques for handling interviews · Use of non‑verbals during interviews · Handling turbulence during interviews · Objectives of group discussion · Method, focus, content, style and argumentation skills in group discussion · Individual professional presentations: audience awareness, body language, delivery and content
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Unit 5Grammar and Linguistic Ability
Basics of grammar · Common errors in writing and speaking · Advanced grammar study · Vocabulary development · Pronunciation etiquette · Syllables, vowel and consonant sounds · Tone modulation: rising tone and falling tone · Flow in speaking · Speaking with purpose · Speech and personality · Professional personality attributes