BT-103 English for Communication - Jun 2022 Question Paper

Under each question, How to answer lists the points an answer should cover, outlined by CampusPrep from the syllabus. Check the details against your textbook.

1. 14 Marks
   Do as directed:

   1. i)He said to me, "What are you doing?" (Change into Indirect Speech)
   2. ii)Each of the employees ________ been rewarded for contributing to the growth of the business. (Supply a verb in agreement with its subject)
   3. iii)I cannot afford a house in Bangalore so I am moving to hometown. (Use appropriate punctuation marks)
   4. iv)The politician divided his property ________ his three daughters. (Use appropriate preposition)
   5. v)________ Netherlands is a beautiful country. (Use correct article)
   6. vi)The doctor was examining her. (Change the voice)
   7. vii)I am liking this new office cabin design. (Identify the error in this sentence and correct them)
   How to answer

   • i) He asked me what I was doing.
   • ii) has
   • iii) I cannot afford a house in Bangalore, so I am moving to hometown. / ...in Bangalore; so, I am...
   • iv) among / between
   • v) The
   • vi) She was being examined by the doctor.
   • vii) 'am liking' is incorrect with stative verb 'like'; Correct: 'I like this new office cabin design.'
2. 7 Marks
   aWhat do you understand by non-verbal communication? Give examples.
   How to answer

   • Definition of non-verbal communication (transmission of messages or signals without using words)
   • Major types/components: kinesics (body language, facial expressions, eye contact), proxemics (space and distance), paralanguage (tone, pitch), haptics (touch)
   • Concrete examples of non-verbal cues in professional and daily contexts
3. 7 Marks
   bExplain briefly about 'Process of communication'.
   How to answer

   • Definition of communication process
   • Key elements: Sender, Message, Encoding, Channel/Medium, Receiver, Decoding, Feedback, Noise
   • Block diagram representing the loop from sender to receiver and back via feedback
4. 7 Marks
   aWrite what points should be reminded while précising a paragraph?
   How to answer

   • Read the original text thoroughly to grasp the central idea
   • Maintain roughly one-third length of original passage
   • Write in indirect speech and third person
   • Retain essential points and eliminate illustrations, examples, repetitions, and extraneous details
   • Use one's own words while keeping the tone objective; provide an appropriate title
5. 7 Marks
   bDiscuss barrier to communication. What are the different ways to overcome barriers to communication?
   How to answer

   • Definition of communication barriers
   • Classification of barriers: Physical/Environmental, Physiological, Semantic/Linguistic, Psychological/Emotional, Organizational, Cultural
   • Strategies to overcome barriers: active listening, clarity in language, appropriate channel, feedback mechanism, empathy, managing emotions
6. 7 Marks
   aWrite a covering letter to be sent along with your Resume for the position of Management Trainee advertised by Bharath Dynamics Limited, Corporate Office, 87, Brigade Road, Bengaluru. Address the letter to the General Manager, HRD.
   How to answer

   • Standard formal letter layout (Sender's address, date, recipient address to General Manager, HRD, Bharath Dynamics Limited, Bengaluru)
   • Subject line specifying application for Management Trainee
   • Opening paragraph stating the source of advertisement and interest in the position
   • Body highlighting relevant qualifications, skills, and enthusiasm
   • Closing paragraph requesting an interview, enclosure mention (Resume), formal sign-off
7. 7 Marks
   bWhat are the techniques for improve reading comprehension?
   How to answer

   • Definition of reading comprehension
   • Key techniques: Skimming (gist), Scanning (specific information), Intensive and Extensive reading
   • SQ3R method (Survey, Question, Read, Recite, Review)
   • Vocabulary enhancement, predicting content, summarizing paragraphs, note-taking
8. 7 Marks
   aWhat are the essential parts of a report written in manuscript format? Explain each part.
   How to answer

   • Definition and structure of manuscript report format
   • Prefatory parts: Title page, Letter of transmittal, Table of contents, Executive summary/abstract
   • Body of report: Introduction, Methodology/Background, Discussion/Findings
   • Terminal parts: Conclusions, Recommendations, Appendices, References/Bibliography
9. 7 Marks
   bExplain types of essay writing with examples.
   How to answer

   • Overview of essay writing and standard structure (intro, body, conclusion)
   • Expository essays (explaining facts/ideas) with examples
   • Descriptive essays (sensory details, imagery) with examples
   • Narrative essays (storytelling, personal experience) with examples
   • Persuasive/Argumentative essays (convincing the reader with arguments) with examples
10. 7 Marks
    aWhat are the sub skills of reading? Illustrate with examples.
    How to answer

    • Definition of reading sub-skills
    • Skimming: rapid reading to grasp overall idea (e.g., newspaper headlines, table of contents)
    • Scanning: rapid reading to find specific facts or keywords (e.g., searching a phone number or train time)
    • Intensive reading: detailed reading for complete understanding (e.g., textbook chapters, research papers)
    • Extensive reading: reading for pleasure or general knowledge (e.g., novels, magazines)
11. 7 Marks
    bDiscuss the essential features of a technical report.
    How to answer

    • Definition and purpose of a technical report
    • Key features: Clarity, Conciseness, Objectivity/Impersonality, Accuracy and factual correctness
    • Standard layout and logical structure (headings, numbering)
    • Use of visual aids (tables, graphs, schematics) and formal tone
12. 7 Marks
    aWrite a letter of complaint to the Chief Medical Officer, ABC Hospital, Mumbai regarding the poor medical services provided by the staff at the hospital.
    How to answer

    • Sender address, date, and formal recipient designation (Chief Medical Officer, ABC Hospital, Mumbai)
    • Subject: Complaint regarding poor medical services and staff conduct
    • Salutation and details of visit/admission (dates, patient name, department)
    • Specific grievances (negligence, delayed response, unhygienic conditions, rude behavior)
    • Constructive request for inquiry, corrective measures, and appropriate response
13. 7 Marks
    bWrite an E-mail to your friend discussing on exam schedule.
    How to answer

    • Email headers: To, Subject line (e.g., Discussion on upcoming semester exam schedule)
    • Friendly salutation
    • Body discussing examination timetable, gaps between papers, preparation strategy, mutual study plans
    • Warm closing and sign-off
14. 7 Marks
    aWrite a report on fire accident occurred in drug industry.
    How to answer

    • Report title/header: Accident Report on Fire Outbreak at Drug Manufacturing Unit
    • Incident details: Date, time, location/unit, probable cause (e.g., chemical reaction, short circuit)
    • Impact assessment: Casualties, injuries, damage to property, raw materials/machinery loss
    • Emergency response and rescue operations conducted
    • Recommendations and preventive safety measures (fire alarms, routine audits, training)
15. 7 Marks
    bWhat are 7 C's of communication? Explain.
    How to answer

    • List all 7 C's: Clarity, Conciseness, Concreteness, Correctness, Coherence, Completeness, Courtesy
    • Brief explanation of each element showing how it ensures effective communication in professional contexts